Bigdata Service Interruption

Incident Report for Bigdata

Resolved

The interruption to our services has been resolved. All affected services have been restored and are now fully operational. We appreciate your patience and understanding during this time.
Posted Oct 30, 2026 - 13:01 UTC

Identified

Our systems are currently experiencing degraded performance, resulting in data feeds lagging behind real-time. Our engineering team is actively working to resolve the delay and restore real-time processing. We apologize for the delay and will share updates as soon as more information is available.
Posted Oct 30, 2026 - 10:39 UTC
This incident affected: Bigdata APP (Android App, Document Storage (Private Content), iOS App, Research Agent, Watchlists, Web Application, Workflows) and Bigdata API (Data Connectors, Document Processing API, Knowledge Graph API, Research Agent API, Search API, Structured Data API, Widgets, Workflows).
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